Reliable Movers

My 3rd out of state moving experience. The first two were nightmares. I was pleased and surprised with Reliable Movers. My calls and emails were answered promptly. The guys that did the work were polite, clen respectful and humorous at times.

The pricing was cheaper yhan the franchise movers so I assumed there would be add on charges at the end of the move. Nope! I was charged what I was quoted. I'm glad I went with a family owned mover.

Thank you Reliable Movers

Move size: 3 Bedroom Home Service cost: $5900

Reliable Movers located in Auburn NY arrived on time and seemed to be fairly friendly guys. I thought I had chose well due to their convincing ad.When I first phoned Reliable Movers they raised the cost, claiming they were not in the area , even though they advertised in my area and upon my questing them about their company they assured me they were a professional moving service.I almost declined when they were first in the apt and I saw they did not have the standard items a professional moving company carries, such as wrap and protective items for my furniture. I asked if they had a dolly to which they also did not. However they assured me they could get it into my apt.  Due to their friendly disposition I accepted and I even gave one of the movers a substantial gift I no longer had use for.Upon delivery I noticed a scratch on the front of a brand new dresser only one year old. They said they might have a marker in the truck to try to fix it however it went left unmentioned after they disappeared to retrieve more furniture.I paid them, even tipped them a small tip to realize later that I was missing two boxes. One very light in weight, large box containing an expensive vintage shade that goes to a set of vintage Stiffel lamps. Quite a costly collectible. I'm also missing musical  heavy equipment and irreplaceable family photos.Upon  completely unpacking within a weeks time I contacted Reliable movers of my missing items to which  their disposition changed dramatically accusing my email of being hostile. They refused to even question their movers claiming they have a camera in their truck and denying my allegations.I also gave the movers a key card to open the gate to the building to which they never returned and claimed they never received, yet they had the audacity to contact the owners of my building concerning the key they claimed to never have received in a patronizing manner, disclosing  my personal information and violating my legal right to privacy. I pay a very high price in rent for the amenities I have which includes keyless entry.I have discontinued email converse with this faux moving company,however I continue to receive deterring emails from them addressing me by unknown names,  with animosity. acqusations and threats.If you value your possessions, your anonymity as serenity, stay clear from Reliable movers.

Service cost: $550

I hired Reliable Movers to move my 79 year old aunt from Skaneateles NY to Cape Corral FL December. The owners wife worked with me via long distance helping arrange for a disposal team, bringing boxes and supplies for packing. My aunt had lived in the house for 40 plus years so there were many things to pack and go through. When I arrived in NY I met with Mike and his wife for the loading. Mikes wife helped finished packing, over saw items being wrapped, and took lots of pictures for the inventory. Mike helped his guys load. The whole process was fast,almost a whirlwind of men and furniture. At no time did I or my aunt feel stressed. The truck arrived in Cape Coral 4 days later. Again the guys unloaded in the same pace. Furniture and boxes put where I asked. The bed was set up along with tables. Mike and his wife oversaw the unloading, unwrapped pieces, opened a few boxes, and took the final pictures. The whole move was in perfect condition. One small mirror was broke due to my poor packing. Mike took the mirror and had the glass replaced and dropped it off 3 days later. It was much appreciated! Very professional.

Move size: 2 Bedroom Home Service cost: $6500

I have lived in my home for 41 years - NEVER have used a mover for anything. Reliable was recommended by a friend. It was not an easy move - I have many large antique items.. Was moving to Auburn from Montour Falls - about 55 miles and up 36 stairs. They arrived a 1/2 early - no problem, I figured that they would have my furniture in Auburn by 3 and I would be done by 4 or 5. The move was completed by 1pm. The three young men were incredibly personable and wonderfully professional. I am blown away by how easy the whole process was. It was worth every penny I spent, and it was less than I thought. Book them today.

Move size: 3 Bedroom Home Service cost: $850

My mother lived in New York and fell ill last summer. Due to the pandemic and travel restrictions we could not enter New York and were desperate to get her to Florida into assisted living. 49 years of clutter and antiques. The owner Mike and his wife Jen of Reliable Movers came highly recommended. Every single detail, coordination, email, and calls were answered in a timely manner by Jen. She referred us to clean out service, a real estate broker,foundabuyerfor moms car at a great price, and found antiques dealer to purchase several Stickley pieces. They packaged every box with expertise. Worked with three of us via zoom in sorting. I was called by Mike on the day of loading. My mother had been putting 20.00 bills in a hole of the mattress my father side he slept on, my guess 18 years when he passed away. I'm not going to mention the amount but Mike immediately called me and zoomed showing the money. He counted and gave me the amount that was there. It was delivered to me as well as the furniture 3 days later with a extra stop to my sister in Georgia. Everything was in perfect condition. We are so happy with this moving company and highly recommend them. Hardworking, honest, provides a invaluable service.

Move size: 3 Bedroom Home Service cost: $8700

I would be cautious with the estimates that are given. One bed removed from 3 bedroom home. We were quoted a price for a tractor trailer. Then it went to two 28' trucks. The move ended up with one 28' truck. There was no reduction in price. We had three weeks to pack and were told the movers would be there for around 6-8 hours placing our goods in their truck. They were there for under 2 hours and did not take all the items and took some items that were not on their list. They were good about coming back and picking up items that they originally missed, twice. We did have a little damage to two items. My biggest complaint would be about the charge we were given. If given a price for a tractor trailer and then having one truck take the items just did not seem correct.

Move size: 3 Bedroom Home Service cost: $9000